5
Harrell Automotive

Look, there is no other way to put this... If you take your vehicle anywhere other than Harrell Automotive in Erie, you are lacking a brain. Joel and Marshall as front men for the service department are amazing and easy to talk with. The technicians they have on staff are second-to-none as well. I wasted money taking my vehicle to an actual Ford Dealership, it ended up at Harrell being fixed for real. I cannot thank you enough!

Thanks so very much for taking a moment to provide the thumbs up Daniel! We believe in Erie and are proud to offer excellent service even before your vehicle comes into the shop. We are here for you when you need us, but if you are in the neighborhood feel free to stop in for a cup of coffee and to say hello!

- Harrell Automotive
5
Harrell Automotive

Very friendly service and they always keep me updated on any work that is being done which I really appreciate. I've been burned by other shops with mysterious charges but Harrell has never done that to me!

Thanks for the two thumbs up Angela! We are happy we didn't just meet but exceeded your expectations.

- Harrell Automotive
5
Harrell Automotive

Great service. Willing to work with you. Not over priced. Joel is the man. They put a new engine in my bmw. Amazing work

What a great review. Thanks Geof for being our customer!

- Harrell Automotive
5
Harrell Automotive

The vacuum pump and booster on my 7.3L failed as I was traveling across state on a Thursday. No other shop in the area was able to get me in to look at it. Called up Harrell Automotive and spoke with Joel who was extremely helpful, and in a matter of a few hours, he was able to find the new part and get my in the shop for immediate diagnosis and service. Had the truck back within a day even catering to me after hours to make sure I got my truck back for my trip back Sunday. If I'm ever in the area again and need help they will be my first call.

Thats our team! Thank you for such a great review

- Harrell Automotive
5
Harrell Automotive

Always great staff and very friendly. Always make me feel welcome even since I bought my honda from them. Very experienced and I trust them with everything.

Thanks Jillian! It's our goal to make everyone 100% happy with their experience.

- Harrell Automotive
5
Harrell Automotive

Called them up and they fit me in real Quick. In and out in 10 minutes. Great service !

Thanks for the two thumbs up!

- Harrell Automotive
5
Harrell Automotive

Always had good service on my 06 Explorer. Got to know the people there and sometimes gone out of their way to get me in even when they are real busy. Don't be afraid to ask questions about your car or truck on what they are fixing. Work with them and they will work with you on getting you a happy customer.

Thanks for the trust you have placed with us Dale! We certainly appreciate that you have become part of the Harrell Auto family.

- Harrell Automotive
5
Harrell Automotive

I will not go anywhere else for car type things. These guys are great! Helped me keep my car going for the long haul! Thanks again Joel for helping me to understand what was going on

Thanks for the positive feedback!

- Harrell Automotive
5
Harrell Automotive

First time there as they come recommended from Autozone’s approved repair centers. Talked to Mike on the phone explaining the needed repairs. He quoted me over the phone the cost and set up a time for Wednesday morning. I dropped off the car on Monday evening, and to my surprise and joy, he called me Tuesday afternoon to say the car was not only completed, but that the cost came in below his quote!!!! This was absolutely mind blowing. A day early and cheaper than anticipated!!!! Great job!!!! All around, I am extremely satisfied with the service performed, and the extreme friendliness and professionalism I experienced from everyone I dealt with. Scheduling more service on another vehicle soon, and all my other vehicles. Thank you. Nice to know that there are still honest, family owned businesses that are appreciative and thankful for their existing and new clients.

We truly believe in Erie, love our city and are happy to provide the best service at the best prices! In what can be a challenging industry we strive to make the experience here a good one every time. Thank you for coming to see us AND for the kind words! We are always here when you need us, but welcome a visit for a cup of coffee or a cold soda anytime. Thanks again Chris!

- Harrell Automotive
5
Harrell Automotive

Harrell Automotive is the best mechanic in town! They go above and beyond to make sure my family is safe in our very old van! They give honest estimates and work hard to fix the problem right the first time and still get us back on the road quickly.

Heather, thank you for the kind words.Our team does a fantastic job. We talk about it constantly, the importance of caring, not just about what we do but how we do it!

- Harrell Automotive