5
Harrell Automotive

Yesterday I was passing through Erie Pennsylvania on my way back home to Harrisburg from Mercyhurst University where my daughter attends college when my check engine light came on. Being so far away from home I had no idea what to do! I called the Harrell’s and Joel answered the phone, he was able to get my vehicle in right away. When I got there Joel, and Marshal assured me that I had nothing to worry about and they were going to get me back home as soon as possible. They explained the issue with my car very well, and thankfully I only needed a new gas cap! Me being a woman I feel like many shops would have taken advantage of the fact that I was so far away from home and knew absolutely nothing about cars, Joel and Marshal are the most honest people I’ve ever dealt with in the automotive industry and I highly recommend Harrell Automotive to anyone!

We are very pleased to hear that you were comfortable with our shop and happy with your service! We want everyone's experience to be A++ Safe travels and best wishes to your daughter in her education!

- Harrell Automotive
5
Harrell Automotive

Great place to get you car repaired. Family atmosphere, and great customer service.

Thanks so much Jonathan! We value our customers and really appreciate that you came in to see us. Paisley was especially happy to see you again!

- Harrell Automotive
5
Harrell Automotive

Very knowledgeable, very fair. Little more per hour than my local Ma and Pa garage but they are worth it. Experts at the 6.0 powerstroke

Thank you for the "two thumbs up" Caleb! We are happy that we have exceeded your expectations

- Harrell Automotive
5
Harrell Automotive

Great experience. I have been in the Erie area for over 5 years now and was always uneasy about going to random auto shops to have work done on my car. I am happy to say that Harrell Automotive were extremely friendly, fast, and honest working employees.

Having lived in another state for a period of time we understand the uneasy feeling that can come from being away from home! We believe in Erie, love to see others make it their home too and want to say thank you for providing the positive feedback!

- Harrell Automotive
5
Harrell Automotive

The staff is great and for the vets out there this is the only place to go they helped me when I was in a bind one of the few places in town that truly love their military vets. Good prices excellent staff

Thank you so much for taking the time to give the "two thumbs up"! We are very happy that we could provide a service in return for the service YOU have given!

- Harrell Automotive
5
Harrell Automotive

These guys are awesome ! I got dropped off by a tow truck in the middle of the night and had to spend the night in my truck after breaking down on the freeway and the next morning they got my truck in straight away and replaced the fuel pump and had me back on the road in a couple hours. They even helped me unload my dirt bike so I could rip around town while I waited! Awesome crew! Thanks so much to Michael and all the guys down there!

So glad that we were able to get you back on the road quickly! Next time you're driving through stop by to say hello and have a cup of coffee!

- Harrell Automotive
5
Harrell Automotive

Excellent customer service and knowledgeable staff. Needed to get a state inspection and Joel worked me in with short notice. One of the most convenient auto experiences I’ve had and I will definitely go to Harrell’s for all my future automotive needs. Highly recommended.

We are here when you need us Dan! We all understand how frustrating it is to be without your vehicle so we work very hard to be accommodating to get you on the road as quickly as possible!

- Harrell Automotive
5
Harrell Automotive

I went for a quote on tires and left with some financing options (which they explained thoroughly) that I was able to make use of! Great customer service. Loved the guest experience in the waiting room.

Thank you for the awesome feedback!

- Harrell Automotive
5
Harrell Automotive

Look, there is no other way to put this... If you take your vehicle anywhere other than Harrell Automotive in Erie, you are lacking a brain. Joel and Marshall as front men for the service department are amazing and easy to talk with. The technicians they have on staff are second-to-none as well. I wasted money taking my vehicle to an actual Ford Dealership, it ended up at Harrell being fixed for real. I cannot thank you enough!

Thanks so very much for taking a moment to provide the thumbs up Daniel! We believe in Erie and are proud to offer excellent service even before your vehicle comes into the shop. We are here for you when you need us, but if you are in the neighborhood feel free to stop in for a cup of coffee and to say hello!

- Harrell Automotive
5
Harrell Automotive

Very friendly service and they always keep me updated on any work that is being done which I really appreciate. I've been burned by other shops with mysterious charges but Harrell has never done that to me!

Thanks for the two thumbs up Angela! We are happy we didn't just meet but exceeded your expectations.

- Harrell Automotive