5
Harrell Automotive

Hands down the best experience I have had when it comes to auto service. Knowledgeable, professional staff, great service. I typically know what is wrong with my vehicle before service. These folks pride themselves on honesty and integrity. Great family owned business.

5
Harrell Automotive

Family owned and operated. Knowledgeable and honest mechanics!

5
Harrell Automotive

I had a brake repair back in September at a different repair shop, that broke again last Sunday. Harrell’s had fantastic reviews online, so I called and left a message on a Sunday. I received a text within 45 minutes asking if I could bring my car in Tuesday, which I did. They identified the problem, called me to explain and gave me a price. I received a text Friday morning that the correct part had come in and they would be making the repair. I received a call Friday at 4:30, that they were finishing up, that they spent extra time on my brakes to ensure everything was repaired properly and I could pick it up in a hour, and no change in price!!! They even hosed it off, and they brakes feel better than ever!!! I cannot thank them enough for going above and beyond. I highly recommend! Their office is even warm and welcoming!!!!

5
Harrell Automotive

Love...Love...Love Harrell Automotive! Everyone is extremely friendly, helpful and they know what they are doing. So easy to deal with. I send everyone to see them.

5
Harrell Automotive

The folks at Harrell's automotive are friendly and helpful. They are always accommodating and get my vehicle in when needed. They assure I understand what is needed as well as work performed. I would highly recommend.

Thank you very much and yes! We want you to be comfortable with your repairs to have confidence in us. Awesome!

- Harrell Automotive
5
Harrell Automotive

Look, there is no other way to put this... If you take your vehicle anywhere other than Harrell Automotive in Erie, you are lacking a brain. Joel and Marshall as front men for the service department are amazing and easy to talk with. The technicians they have on staff are second-to-none as well. I wasted money taking my vehicle to an actual Ford Dealership, it ended up at Harrell being fixed for real. I cannot thank you enough!

Thanks so very much for taking a moment to provide the thumbs up Daniel! We believe in Erie and are proud to offer excellent service even before your vehicle comes into the shop. We are here for you when you need us, but if you are in the neighborhood feel free to stop in for a cup of coffee and to say hello!

- Harrell Automotive
5
Harrell Automotive

I had some questions about a project 1978 c10 and they answered all my questions respectively all and all I'm glad I called they were very helpful thanks guys

It was great to speak with you Sean! What a great project, glad we could help.

- Harrell Automotive
5
Harrell Automotive

My parking brake would not disengage while I was on vacation. I basically had lost hope of getting back home today with my vehicle. I was able to call Harrell and within 2 minutes Marshall was able to recommend a towing service and was able to give me a round about guess as to how much my bill you be. By the time I had arrived at their location I already felt welcome. The 2 staff members Marshall and another man who's name I did not get, kept me updated the whole process and we're able to resolve my problem and have me on my way in a little over an hour. If I didn't live 2 hours away I'd make Harrell Automotive my go to mechanics. Thank you to all staff who helped me in anyway today. 4-1-19

5
Harrell Automotive

Quality work provided with Professional Courtesy..Great experience!!

5
Harrell Automotive

Everyone at Harrell’s is polite and professional.