Erie Auto Repair

Yes. When you diagnosed your vehicle and brought your part in, we were accommodating (even when your appointment was missed, resulting in the owner Mr. Harrell taking care of the installation personally) and installed your part, you diagnosed, at your request. When your diagnosis and supplied part did not resolve the issue, then yes it will require a diagnostic fee for our technicians to accurately diagnose the problem. This is how we responsibly spend your money further on parts, to fix the issue. Sadly you find this as a negative, however we believe it to be a positive. We do not wish to see customer's spending money on parts or labor for unnecessary repairs.

We love our customers and we love Erie! Thanks for supporting family business Katie! Glad to hear that we exceeded your expectations

Thanks for taking the extra minute to provide the positive feedback Kyndra! Especially today we appreciate your support of local family business

Thanks for taking the extra time to give the positive feedback! Our goal isn't just to meet but rather to exceed your expectations at each visit! From regular recommended manufacturer maintenance to unexpected breakdowns, we're here when you need us. We truly appreciate your support of local family business, especially today!

Thanks for taking the time to give us the positive feedback Daniel, we know you have a choice when it comes to your auto repair needs. We sincerely appreciate you're supporting local family business, especially today!

Thanks for taking your time to leave us the positive feedback

We thank you for taking the extra time to give the positive feedback! Ryan does a great job; we strive to make sure 100% of your visits with us don't just meet your expectations but exceeds them! Now more than ever we understand you have a choice and thank you for supporting local family owned business!

Thanks so much for the two thumbs up! We truly appreicate that you took the time to provide positive feedback on your visit with us here at Harrell Auto. Our family is here for yours, "helping you get there"!

We appreciate seeing you and the kids, THANK YOU for supporting OUR family at Harrell Automotive. Trust is key and we understand you have a choice; We're happy we earned yours!