5
Harrell Automotive

Extremely courteous, knowledgeable, honest, service. Front desk customer service by Ryan is exceptional. Waiting room spacious, comfortable with refreshments. Meeting the owner was very pleasant who followed up shortly after service to be sure everything was satisfactory. Convenient location. All around 100% excellent car care and customer service. I will definitely be back.

Thank you for taking the time to give the positive feedback Laurie! We do work very hard to provide an exceptional experience and it's always rewarding to hear that we didn't just meet but exceeded expectations! You have a choice and we THANK YOU for supporting local family business.

- Harrell Automotive
5
Harrell Automotive

Everyone that works here is so nice and friendly! I'm really happy I found a good place to take my car to that has honest workers!

Thanks so much for the kind words. We work very hard with integrity in all of our jobs! It was our pleasure to help you out with your Toyota. Whether it's regular maintenance like an oil change, safety inspection or any other mechanical needs we are here to keep you on the road safe!

- Harrell Automotive
4
Harrell Automotive

This update is long overdue. I've dealt with this company on good and bad terms and I must say the owner and manager are really worth taking your business to them. They will do what it takes to get the job done well and make sure you leave happy . So to them I want to say thank you. Happy they came into the neighborhood.

While you did speak with Brennan, as the owner of the business I take this very seriously and would love the opportunity to not only explain the $40 difference in the estimate but help you get the services completed in a manner that will fit your budget. We didn't see you for the appointment you had arranged with my general manager, but if you'd like to stop by I would be happy to personally discuss this with you and show you who we are! Integrity is key and we would rather you be fully prepared for potential overage in fluids that to be surprised at the end of a repair or service. Take care and stay safe Kyle.

- Harrell Automotive
5
Harrell Automotive

Car runs great ty

We're happy to hear that the vehicle is performing great for you Nancy! Thanks for your continued support of local business here in Erie. We want each visit every time to be 5 starts for our customers.

- Harrell Automotive
5
Harrell Automotive

Car runs great ty

We're happy to hear that the vehicle is performing great for you Nancy! Thanks for your continued support of local business here in Erie. We want each visit every time to be 5 starts for our customers.

- Harrell Automotive
5
Harrell Automotive

Thank you for the positive feedback Matthew! We are pleased that we were able to not just meet but exceed your expectations. We appreciate you have a choice and we again thank you for choosing to support local family business!

- Harrell Automotive
5
Harrell Automotive

Thanks so much Jason for the two thumbs up! We appreciate the review.

- Harrell Automotive
5
Harrell Automotive

Thanks so much for the feedback Douglas! We are happy that we exceeded your expectations and look forward to seeing you soon.

- Harrell Automotive
5
Harrell Automotive

Thanks for the feedback Lindsea! We're pleased that the service on your Nissan went well! Whether it's regular dealer recommended maintenance, repairs or just some puppy time with Paisley we are always here when you need us! Have a great day

- Harrell Automotive
5
Harrell Automotive

Thanks so much Paul for the positive feedback. I am pleased we didn't just meet but exceeded your expectations visiting us. We're here when you need us, take care and stay safe!

- Harrell Automotive