Erie Auto Repair

Michael and Tiffany Harrell run every aspect of their family business with genuinely thoughtful personal touches that make you feel instantly like old friends or trusted family. Phones are answered promptly and courteously and I was even able to make a same day appointment! My inspection found a necessary repair I hadn't planned on but it was still completed by the end of the day. The waiting area is quite large and extremely clean. It contains a coffee and snack area, large clean bathrooms and multiple comfortable (and cute!) seating options. You actually might think you stumbled into a coffee bar or salon! It has none of the usual noxious smells or jarring noises either. One of the BEST perks is the sweetest, prettiest, good girl of a chocolate lab named Paisley who might even bring you her toys and play fetch!👍🏻👍🏻

Great job on a difficult repair..stayed late to get it done..thanks

Great experience with Harrell Automotive today, they did everything as asked and were pleasant to deal with. Pricing was fair! I will recommend them to anyone that needs service of any kind for their vehicle!

Great service.very professional.fair prices

Got me in real fast with no appointment for small repair. They always treat me good. Love their new location.

Extra Effort is Always There!

So, I live in Missouri, but once a semester, I visit my girlfriend for a week who lives in Erie. I just had had my mustang's AC compressor replaced before i went up to Erie. The day before I was scheduled to come back home, 850+ miles from home, my compressor catches fire and melts my serpentine belt. Harrell's went above and beyond in a way that I've never seen from any mechanic to make sure that I was done right, fairly, and that I made it home on time. Everyone I talked to was super polite, on it, and ready to go. Mike even caught issues that my regular mechanic never even mentioned. Big issues, like my car wasn't holding oil and I was leaking power steering fluid. He did what was necessary to get me home safe, had it finished just in time, and even advised me on fair prices for the rest of it. The cherry on top, though, was that they popped in an air freshener and CLEANED AND VACUUMED MY CAR??? If I lived in the Erie area, they would be the ONLY ones touching my car. Honestly, I wish I could give this place a higher rating. I've never had anyone work on my car and feel so sure that it was done right and feel so taken care of. I'm at home laying in bed for the first time in a week, safe and sound, and it is soley thanks to Harrell's. Thank you guys so much.

quick repair...great customer service... thank you..drives great..it is like going from a yugo to a cadillac.. Thanks for saving me money..