Erie Auto Repair

Thank you for the wonderful review! We're so glad to hear that you’ve had positive experiences with both of your vehicles at Harrell Automotive. Our team takes great pride in offering excellent service, fair pricing, and a respectful, customer-focused approach. We’re thrilled that we could meet your expectations and provide you with reliable, timely service. We truly appreciate your trust in us and look forward to continuing to serve all your vehicle needs!

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us. It's always our goal to provide high-quality service and stand behind our work, so we're happy to know that it made a positive impact. We truly appreciate your trust in us and your recommendation. We look forward to working with you again in the future!

Thank you for your great review! We're glad to hear that you had a positive experience with our inspection services and were able to save some money thanks to your vehicle's low mileage. We always aim to provide prompt, efficient service while looking out for our customers' best interests. We truly appreciate your recommendation and look forward to helping with any future vehicle needs!

THANK YOU so much for your glowing review and detailed feedback! We're so happy to hear that your experience with us was so positive. Our team takes great pride in providing transparent, thorough service, and it's wonderful to know that our inspections, communication, and expertise made a difference for you. We always aim to be honest and helpful, and it means a lot to hear that you felt that way. We truly appreciate your trust and recommendation, and we look forward to continuing to take care of your vehicle in the future. Thanks again for choosing us!

Thank you so much for your amazing review! We're so glad to hear that your experience with us stood out in such a positive way. We’re especially thrilled that Veronica’s passion for her work and customers made an impact—she truly is a gem, and we’ll be sure to pass along your kind words to her! It’s great to know that you felt valued from start to finish, and we’re grateful for your recommendation. We look forward to serving you whenever you need us. Aloha to you too! 🤙🏼

Thank you for your kind words! We're so glad to hear that you had a great experience with our team. We take pride in being thorough and efficient, and it's wonderful to know that it made a positive impact. We appreciate your support and look forward to helping you again in the future!

Thank you for the great feedback! We're glad you enjoyed our clean waiting room and that our team was able to explain everything clearly. We take pride in providing a comfortable and friendly experience for our customers. We appreciate your kind words and look forward to seeing you again! 😊

Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with our team. Going above and beyond to address your concerns and provide great service is always our goal, and we're so glad it made a difference for you. We truly appreciate your recommendation and your trust in us. Thanks again for choosing Harrell—we look forward to taking care of your vehicle in the future!

Unfortunately when a vehicle is severely under maintained, things can add up quickly and we know the strain that can put on a household! We offer four different finance routes all with zero interest options! Brian was up front that he has a garage he usually goes to but they were nearly 2 months out! We are pleased to be able to get both new and existing customers in if not the same day, within one or two days. Brian brought us his 2013 Chrysler 200 for the rear brakes are squealing, we agreed to start with a brake inspection as Brian believed it was his rear pads and rotors. Our multi point inspection process showed that there were many safety concerns going on with Brian's 200. From severely chopped tires, bent wiper arms, turn signal switch that will not stay in the off position, broken struts to the air filter being blocked solid requiring vice grips to attempt to check it. With our usual process providing photos, a detailed explanation to handle needed repairs along with expected near future maintenance to get back on track! Our staff explained to Brian and showed him pictures of the condition of his brakes. We recommended to clean lube and adjust the front, but the vehicle needed rear pads, rotors AND calipers. On trying to compress the caliper slides and pistons, we found they were 100% frozen. The evidence showed the rear brakes haven't worked properly for a while. Our manager attempted to reach out to have a conversation with Brian, but he has not answered or called us back! We'd love to again have a conversation as our process is very transparent and yes! We are VERY proud to provide a carwash at each visit! Clean cars are happy cars. Anyone curious as to our process, we welcome a visit where we can share our process first hand!

Thank you for the wonderful review! We're so happy to hear that you had a great experience with our team. We always strive to provide friendly service and fair pricing, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again!